INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. How can I place an order?
You can place an order directly through our website or contact us via phone, Messenger, or WhatsApp. Simply provide your name, phone number, and delivery address, and our team will assist you.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) service in most areas across Bangladesh. You can pay when you receive your product.
3. How long does delivery take?
Delivery usually takes:
- Inside Dhaka: 1–3 business days
- Outside Dhaka: 2–5 business days
Delivery times may vary during holidays or special promotions.
4. What should I do if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 24 hours of receiving the product. We will review the issue and provide the appropriate solution.
5. How can I contact customer support?
You can reach our support team through:
- Phone Call
- Facebook Messenger
We strive to respond to all customer inquiries as quickly as possible during business hours.
INFORMATION ABOUT US
